Follow-up

Finally, consider what you'll need to do in terms of follow-up to ensure the employee successfully achieves the desired results:

• Be situationally appropriate - if they're completely lost, step in and provide direction, but if they just have questions, consider whether you need to answer them or push the employee to figure out the answers.
• Have a system to track what you've delegated - document tasks and timeframes.
• Communicate - check in to see how things are going, discuss problems, and recognize success.
• Meet your commitments - if you've agreed to take on certain tasks or provide support, be sure to carry them out.
• Evaluate and recognize performance and results appropriately - review the work and talk about what went well and what could be improved, not only in terms of task completion, but also as far as the way in which the work was delegated and the support you provided is concerned.